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Our feedback systems enables users to enter comments about their dealings
with other users. Feedback is for Auction or Instant Purchase transactions only.
All feedback comments are public and cannot be retracted once entered. Please
use proper netiquette when posting (avoid all capital letters or screaming), and
remember to use the same language you would use if you were speaking to your
buyer or seller in person. One listing per transaction, so please allow time to
work problem out before leaving feedback.
To read a user's feedback file click "Feedback" at the bottom of any category
listing and then enter in a username or email address on the next page. Or you
can click on the number after her username on the page featuring their auction.
eg: User187 (123)
To leave feedback, click "Leave feedback" from the Sold / Won Viewing
page. Select which auction or classified to leave the comments on, select type
of feedback (positive, neutral, or
negative) and enter in your comments. Then hit
post.
Important Feedback Policy
HubSwirl's provides registered users with the ability to leave comments
about their experiences in dealing with other registered users, through our
feedback system. The following actions regarding the use of the Feedback system
are prohibited:
- Threatening another user with negative feedback for their refusal to
perform actions not related to your transaction with that user or their
failure to agree to terms and conditions of an auction that were not stated in
the original listing.
- Leaving feedback that contains vulgarity or profanity.
- Leaving feedback that discloses another users personally identifiable
information.
- Leaving comments that are negative in nature, through the selection of the
Positive comment option.
In the event that your feedback rating should reach the status of
-4 (negative 4) your registration and account may
be suspended.
It is expected that you will use the Feedback system in a manner that upholds
and maintains the integrity of the Feedback System.
What does the different images besides members mean?
We award our users with Trophies when they achieve a certain number of positive
feedback from other users.
|
1 |
positive feedbacks (
) |
|
10 |
positive feedbacks (
) |
|
50 |
positive feedbacks (
) |
|
100 |
positive feedbacks (
) |
|
175 |
positive feedbacks (
) |
|
250 |
positive feedbacks (
) |
|
500 |
positive feedbacks (
) |
|
1000 |
positive feedbacks (
) |
|
5000 |
positive feedbacks (
) |
|
20000 |
positive feedbacks (
) |
How can I find another HubSwirl's
member's feedback profile?
You can search on HubSwirl's
to find the
feedback profile of another
member.
Does a high feedback rating mean that an HubSwirl's member has a
great reputation?
Not necessarily. In most cases, a high feedback rating is a good sign, but you
should always check a member's feedback profile for any negative remarks. It's
best not to judge users only on their feedback ratings.
When should I leave feedback?
Leave feedback after completing any purchase or sale on HubSwirl's. Your
honest feedback shapes the HubSwirl's community and impacts the success
and behavior of other HubSwirl's members. You can see a list of all the
sales and purchases you still need to leave feedback for.
How do I decide what type of feedback to leave—positive or negative?
If you had a good experience with a buyer or seller on HubSwirl's, reward
them with a positive comment. If you were treated poorly, try to resolve the
problem first by contacting the other person. Most problems can be corrected by
improving communication. If things are still not resolved, consider leaving a
negative comment.
How do I know I have the correct item number when I leave feedback?
HubSwirl's will verify that item numbers match buyers and sellers.
What can I do if I do not agree with a Feedback left by a user on me?
You can place an answer to any Feedback placed on you from the link under
Manage Feedback.
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